If you have any questions for the Registrar of Imported Vehicles, their contact information is listed below.

General Questions for the Registrar For Imported Vehicles:

Phone: 1-888-848-8240 (toll free from Canada or the United States)
416 626-6812 (outside North America)

Office Hours
Mon. to Fri.: 7:00 a.m. to 12:00 midnight (EST)
Sat. and Sun.: 7:00 a.m. to 5:00 p.m. (EST)

Fax: (416) 626-0366 or (905) 267-1182

E-mail: info@riv.ca

Mailing Address

Registrar of Imported Vehicles
405 The West Mall, Suite 500
Toronto, ON
M9C 5K7

In Person Inquiries

RIV Toronto Office
405 The West Mall, Suite 500
Toronto, ON
M9C 5K7

Hours of service:
Mon. to Fri.: 8:30 a.m. to 4:30 p.m. (EST)

RIV Pacific Highway Office
17735 1st Avenue
1st Floor
Surrey, BC

Hours of service:
Mon. to Fri.: 8:00 a.m. to 5:00 p.m. (PT)

Where to Submit Recall Clearance Documentation:

Fax: 1-888-642-9899 (exclusively for recall documentation)

E-mail: recall@riv.ca

Mail/in person:

Registrar of Imported Vehicles
405 The West Mall, Suite 500
Toronto, ON
M9C 5K7